Frequently Asked Questions
Registration & Onboarding
I am trying to register but I keep seeing a circle with an arrow through it & am unable to register.
Please complete all boxes required for registration & check that you have entered the correct email.
I am unable to save my registration information.
Zmaaya works best on Chrome.
How can I add a new question to the intake form?
Click the section heading under which you would like to see your question.
How do I change to another Google calendar?
Contact firstname.lastname@example.org and we will assist.
When I send the intake form to my client is that HIPAA compliant?
The Zmaaya intake form is sent in the form of a link to our servers? Therefore no client private information is sent over email. The client clicks the link and completes the intake form on our servers.
Can I complete the intake form with my client?
Yes. On the client dashboard tou can click to complete the client intake form together with the client.
What do S & A symbols mean on the client session appointment?
The S standards for Session plan - you can attach your therapist session plan to the client session.
What are generic plans?
Generic plans are plans that you have developed that are not attached to a client session.
Session Notes & Outcome Measures
How do I add a session note for a client?
After making an appointment with a client go to the Therapist Dashboard or the Client Dashboard. Expand the section for the client you wish to add session notes.
Can I edit my session notes after they have been saved.
You cannot change a session note once it has been saved. However you can add addition notes that will be dated stamped once you save them.